Refund Policy
Effective Date: March 24, 2024
1. Refund Eligibility:
We at CharmShotAI strive to provide a reliable and high-quality software. We understand that circumstances may arise where you wish to seek a refund for your purchase. To ensure a transparent and fair refund process, please review our refund policy below:
Money-Back Guarantee:After you've purchased a license, CharmShotAI is yours forever, so it can't be refunded. We do not offer refunds to lifetime members. If you have any questions or concerns regarding our Cancellation & Refund Policy, please contact us at contact@CharmShotAI.com. We are always available to help.
If our software doesn't work, we offer a full refund. Please contact us within 7 days of purchasing the software.
2. Refund Procedure:
To initiate a refund, please follow these steps:
Contact Support:Reach out to our customer support team via contact@CharmShotAI.com to request a refund.
Provide Details:In your request, please include your purchase details, the reason for your refund request, and any additional information that may assist us in understanding your concerns.
Verification:Our team will review your request and verify the eligibility based on our refund policy.
Refund Approval:If your request is approved, we will process your refund within 7 business days to the original payment method used for the subscription.
3. Exclusions:
Please note that certain circumstances may affect your eligibility for a refund: Beyond 7 Days: Refund requests made after the initial 7 days of your purchase will not be eligible for a refund. Refunds are not applicable if our software works; they are only applicable if our software does't work.
Account Violations:Refunds will not be granted to accounts found in violation of our terms of service or involved in misuse of the software.
Repeated Refund Requests:Multiple refund requests for the same subscription may not be honored.
4. Contact Information:
If you have any questions or require assistance, please contact our customer support team at: Email: contact@CharmShotAI.com
5. Changes to this Policy:
We reserve the right to modify or update our refund policy. Any changes to this policy will be posted on our website, and the revised policy will become effective on the date specified.
We appreciate your understanding of our refund policy, and we are committed to providing the best possible service and support for our website-to-video conversion software.
CharmShotAI
CharmShotAI.com